Manage Azure Active Directory/Entra ID, Intune, Exchange Online, Office 365, and other Microsoft services
Directly support high level executives and personnel at the company headquarters
Work with a team of administrators and technicians across the country
Support physical and virtual network and server infrastructure
Support over 1000 students and hundreds of staff members across four school locations
Function as IT coordinator for four locations, involved in mid-level project decisions
Project lead for multiple district wide software and hardware implementations
Oversee staff and student device upgrade and distribution
Administrator for Windows, MacOS, and Linux systems
Manage Azure infrastructure and Office 365 services
Support users remotely and on site in five schools and nine town of Plainville properties
Manage MacOS workstations and Windows Server 2012/2016 environment
Help desk/end user support to students, staff, and administrators
Web Administrator for Plainville Community Schools
Install and support custom VOIP phone system
Manage over 2000 Chromebook devices
Responsible for managing active directory accounts, shares, and permissions
Support user hardware and software in four remote locations
Installation and maintenance of network infrastructure
Manage telephone system and voice processing
Brand Ambassador, Vine Ventures - CT - 10/2018 to 9/2020
Knowledgeable in a wide range of adult beverages
Work with a variety of brands and distributors
Engage with customers directly to drive sales
Setup and sell independently
Resident EasyTech, Staples - Bristol CT - 9/2008 to 6/2010
Work directly with customers on the sales floor
Diagnose and service customer computers
Fountain Worker, Friendly's Ice Cream - Plainville CT - 7/2005 to 6/2010
Able to follow complex instructions in a fast paced environment
Take orders directly from customers and service staff alike
B.S. Industrial Technology - CCSU Class of 2011
Apple Certified Mac Technician